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CBD Care Haven Support

Support – Live Chat – Frequently Asked Questions

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Always include an order number when contacting us for returns and refunds. Our refund policy allows you to ship back un-opened products and receive a full refund, within the first 30 days of your order. We apologize but we can not accept any opened products as a returned item for a full refund.
Yes. Upon the request, official certificates of analysis will be made available for a full product review.
Shipping Rates are different per location, you will find the rates offered during the checkout process.
Paypal is the only processor currently.
Paypal Processor for CBD Care Haven
Delivery may take 3-7 days.
Our online cbd store is safe and secure and all orders are processed securely under SSL encryption.
Yes. You will first receive an instant receipt at the time of your order followed by a complete invoice that is emailed to you.
Hemp oil and other hemp products are considered to be food-based by the FDA. As such, there are no restrictions on the production, sale and consumption of hemp oil in the United States. Hemp oil is legal in over 40 different countries and the number of hemp oil consumers is constantly on the rise with more and more studies showing the benefits of hemp oil.

No, hemp oil contains mainly CBD, a compound which does not make the consumer feel high. Instead, hemp oil helps the consumer keep a clear mind and maintain an active lifestyle.

Hemp oil will not get you “high” and you can maintain a clear mind and active life-style!

Hemp oil can be consumed as a health supplement. However, depending on your illness, it is recommended that you conduct your own research using resources such as PubMed.

These statements have not been evaluated by the FDA.

Unlike marijuana, hemp contains very low levels of tetrahydrocannabinol (THC), the compound in marijuana responsible for making a person feel high.
Yes you will receive an instant receipt for your order and a complete order invoice will be emailed to you.

All of our contact details can be found on our Contact Us page.

There are several ways to contact us directly for additional help. You can always Chat Live with our customer service representatives.