HOW LONG BEFORE YOU GET YOUR PACKAGE?
We take speed of delivery very seriously.
You will normally receive your product within 3 to 7 working days.
However there are things that may further delay your shipment which are out of our control.
If you paid using the bank transfer option (+4 days)
The funds will be available in our bank approximately 4 days after transfer is made from our customer side. As soon as we receive the funds we will ship your cbd product.
Expect possible Shipping delays due to customs inspection.
- We ship worldwide but some countries have import regulations that delay the transportation of hemp based products. We hope that soon all the world will learn about hemp solutions, meanwhile we will notify you immediately if an inspection from your postal service or customs delays your package.
- We ship in U.S from California and to the rest of the world we ship from EU.
- We process and ship all orders within 48 hours of receipt (unless otherwise stated). Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM – 5:00PM CST, excluding holidays).
- Orders placed during special promotions or on a holiday are excluded. We do not ship on national holidays.
- We ship using the standard UPS shipping method.
To Australia we can not use UPS, it takes about 2 weeks for product to arrive. We are working hard on solving the issue.
For Canada please allow about 2 weeks additional delivery time for orders with a shipping destination in Canada. Items shipped from the United States into Canada may require additional delivery time because of increased security measures at border crossing points.
Return & Refund Policies
It should be a no-brainer purchasing from us. We want to make sure you feel fully confident placing an order with our easy to use shopping cart. All orders are also risk-free, because we offer a 100% money back guarantee with our simplistic approach to policies on returns and refund requests.
We will gladly refund you 100% of the products purchase price, with no questions asked. We only ask that you try the product completely for a full 90 days. You should plan to use the product ordered for 90 days and if you don’t love the product, contact us within those 90 days and you can receive a refund on the product after the 90 days is up so you’ll get your money back.
Scheduling a Return:
To return an item, simply submit a support request. If you have any further questions, please don’t hesitate to contact us for help.
FOOD AND DRUG ADMINISTRATION (FDA) DISCLOSURE
These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program.
*Cannabidiol (CBD) is a natural constituent of hemp oil.